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Why RCG?

 
Launched in 1995, RCG is a leading provider of Managed Services and IT Solutions for small and medium sized businesses, generally 10 - 2000 employees, in the Quad Cities Area. To stay on top, we are fully committed to an aggressive, ongoing program of continuing education to keep up with the dynamic, quickly changing environment of Information Technology. As new systems and technologies evolve, we make it a top priority to complete training and certification programs in order to better serve you.
 
One of our fundamental goals is to understand your business processes and environments. Most technology firms dedicate extensive resources to learning new software applications, operating systems, and hardware platforms. At RCG, we go a step further; our dedicated professionals extend their technological capabilities by studying the underlying theories of organizations as well; organizational behavior, human resource management, strategic management, and industrial organization/organizational theory represent four major areas of focus. This helps us to not only support your existing IT structure, but to match resources to your unique and changing needs.

RCG delivers service that proactively manages your IT assets. However in the event technical support is needed, RCG's Support Desk (available via telephone, email, customer portal, text, and Live Chat) acts as your Tier 1 responder. One of the greatest benefits to you is the availability of multiple engineers possessing an accumulated knowledge of IT solutions, which helps to quickly resolve problems.
 
If you already know that outsourcing your IT makes sense, then you understand reliability and security is the key. You can get the peace of mind from choosing RCG. We are committed to delivering a consistent collaboration experience for your business, adding business perspective to your IT investment, and building a long-term business relationship.


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